What it actually is

Think of it as the team member who never clocks out.

An AI Assistant isn’t a pop-up with pre-set buttons, and it isn’t a generic chatbot pasted onto your site. It’s a version of your business trained on your actual services, pricing, and FAQs — so it can hold a real back-and-forth conversation with a customer, the same way a knowledgeable employee would.

It lives wherever your customers already reach out: your website’s chat window, WhatsApp, Instagram DMs, or Facebook Messenger. When someone asks a question, it answers immediately. When they’re ready to book, it checks your real calendar and locks in the appointment. And when a conversation needs a human, it says so — it never guesses on anything that matters to your business.

Not a decision-tree chatbot

No “press 1 for hours, press 2 for pricing.” It reads what the customer actually typed and responds to that.

Trained on your business only

It answers from your services, pricing, and FAQs — nothing generic, nothing made up.

Books directly to your calendar

No back-and-forth over email. It checks real availability and confirms the appointment on the spot.

24/7
Always answering, nights and weekends included
<1 min
Typical response time to a new inquiry
4
Channels covered: web, WhatsApp, Instagram, Messenger
5-10 days
From kickoff to live on your business
Why it matters

The lead you don’t answer in the first few minutes usually isn’t coming back.

Most people don’t wait around for a callback — they message the next business on the list. If your team is on a job, closed for the night, or just heads-down, that inquiry goes cold before anyone sees it. An AI Assistant is what closes that gap: it answers the second someone reaches out, so the only businesses losing that lead are the ones without one.

It’s not a chatbot.

It’s your AI team member.

Here’s exactly what it does for the business you hand it to.

It answers & sells.

Qualifies leads, handles objections, and books the appointment — in one conversation, without a person on the other end.

Is the $299 setup a one-time thing?
Yes, one-time only. After that it’s just your monthly plan — want me to get you started?

It’s yours.

Your business name, your branding, your domain. Your customers only ever see you.

app.yourbusiness.com

Books appointments.

Checks real availability and locks it in — no back-and-forth.

Tue 11:00Open
Wed 09:00Booking…
Thu 16:00Open

Understands every channel.

Text, photos, voice notes, and documents — not just typed messages.

TextVoicePhotoPDF

Trained on your business only.

It answers from your services, pricing, and FAQs — nothing generic, nothing made up.

ServicesPricingFAQs

It remembers.

Every prior conversation and preference, so follow-ups never start from zero.

1st visitFollow-upRemembered

Works everywhere.

Website chat, WhatsApp, Instagram, and Messenger — one assistant, every channel.

WebsiteWhatsAppInstagramMessenger

You see everything.

Your own dashboard — every conversation, every booking, always visible.

Conversations184
Booked27
24/7
Always answering, nights and weekends included
<1 min
Typical response time to a new inquiry
4
Channels covered: web, WhatsApp, Instagram, Messenger
5-10 days
From kickoff to live on your business
See it in your industry

Built for how your business actually gets asked questions

Every industry gets different questions at different hours. Tap an industry to see a real example.

Trades & Contractors

Emergency calls and quote requests don’t stop at 5 PM, but your team can’t always answer while they’re on a job. Your AI Assistant answers service-area and pricing questions immediately and captures every detail needed for a callback.

Do you do emergency plumbing repairs on weekends?
Yes, we offer weekend emergency service. What’s going on, and what’s your address so I can confirm you’re in our service area?

Healthcare & Clinics

Every call to book a routine appointment pulls your front desk away from the patient standing in front of them. Your AI Assistant handles insurance and scheduling questions and books directly onto your calendar.

Do you accept new patients, and do you take Wellmark?
We’re accepting new patients and we’re in-network with Wellmark. Want me to check available times this week?

Senior Care & Retirement Communities

Families researching care options often reach out during stressful moments, at any hour. Your AI Assistant answers availability questions with care and gets a tour on the calendar right away.

Do you have any openings for memory care?
We currently have availability in memory care. I can set up a tour this week — would Tuesday or Thursday work better?

Retail & E-commerce

A shopper messaging about stock or sizing on Instagram will buy from whoever answers first — often a competitor, if it’s hours later. Your AI Assistant answers instantly and pushes toward checkout.

Do you have this in a medium?
Yes, medium is in stock! Want me to send the link so you can grab it before it sells out?

Hospitality & Restaurants

Reservation and event requests come in on social media mid-shift, when nobody’s free to answer. Your AI Assistant checks availability and locks in the booking without anyone stepping away from the floor.

Do you have a table for 4 tonight at 7?
We have a 7:15 available for 4 — want me to grab that for you?

Professional Services

Prospective clients want a quick answer before committing to a consult call — and a slow reply sends them straight to the next firm on their list. Your AI Assistant qualifies the lead and books the consult.

Do you handle small business tax filings?
Yes, that’s one of our most common services. Want me to get you on the calendar for a free 15-minute consult?
Plans

Start where you are. Scale when you’re ready.

Every plan includes your own private reporting dashboard. No long-term contracts.

AI Chat Starter

Instant answers on your website. The simple starting point.

$49/month
$99 one-time setup
$29/month
$99 one-time setup · you connect your own AI key
  • Website chat widget installation
  • Trained on your website & FAQs
  • Lead capture to your inbox or CRM
  • Private reporting dashboard
  • Monthly support
Get Started — $99 Setup Get Started — $99 Setup
Setup fee due today · monthly billing confirmed at kickoff

AI Business Assistant

Full multi-channel automation across every platform you use.

$149-$199/month
$499 one-time setup
$119-$149/month
$499 one-time setup · you connect your own AI key
  • Everything in Sales Assistant
  • WhatsApp, Instagram & Messenger DM automation
  • Multi-page website training
  • Custom workflows & automated follow-ups
  • Ongoing optimization
  • Priority support
Get Started — $499 Setup Get Started — $499 Setup
Setup fee due today · monthly billing confirmed at kickoff

Not sure which plan fits? Book a free 15-minute call and we’ll recommend one.

Your dashboard

See exactly what it’s doing — in real time

Most tools like this ask you to trust that it’s working. This one shows you. Every plan includes your own private login, exclusive to your business.

  • Private, password-protected login — exclusive to your business
  • Live view of every conversation the AI has had
  • Messages sent, delivered, and read
  • Replies received and appointments booked
  • Average cost per conversation — never a black box
Getting started

Live in 5-10 business days

No tech knowledge required. We handle the training, setup, and testing.

1

Free call or demo

Tell us about your business. We’ll show you a live conversation trained on your actual website.

2

We train & connect it

Your services, pricing, and FAQs — plus your calendar and every channel you want live.

3

You review & approve

We test real conversations before anything goes live. No surprises.

4

Launch & track results

Your assistant goes live and your dashboard starts filling in — day one.

Common questions

FAQs

Who provides AI assistant services in Des Moines, Iowa?

The Web Silo builds and manages custom AI Assistants for small businesses in the Des Moines metro area, including West Des Moines, Ankeny, Urbandale, Waukee, Clive, and Altoona. Each assistant is trained specifically on the client’s own business and connected to their website, WhatsApp, Instagram, and Messenger.

What exactly is an AI assistant, in plain terms?

It’s software trained specifically on your business that can hold a real text conversation with your customers — answering questions, gathering the details you need, and booking appointments — the way a knowledgeable employee would, without needing a person to be online.

Is this just a chatbot?

No. Most chatbots use rigid menus — press 1 for this, press 2 for that. The Web Silo AI Assistant has real conversations, understands context, and adapts to what your customer actually needs.

What’s the difference between an AI assistant and ChatGPT?

ChatGPT is a general-purpose tool a customer would have to open and prompt correctly on their own. An AI Assistant from The Web Silo lives directly inside your website chat, WhatsApp, Instagram, and Messenger, already trained on your specific services, pricing, and FAQs, so customers get accurate answers about your business without needing to know what to ask.

How much does an AI assistant cost for a small business?

The Web Silo’s AI Assistant plans start at $29 to $49 per month for a website-only Starter plan, $69 to $99 per month for the Sales Assistant plan with booking and CRM integration, and $119 to $199 per month for the full multi-channel Business Assistant plan. A one-time setup fee applies per plan, and there is no long-term contract.

What’s the difference between Managed and Bring Your Own Key?

Managed means we cover all AI usage costs in one flat monthly fee — the simplest option for most clients. Bring Your Own Key (BYOK) means you connect your own AI provider account and pay usage costs directly, which lowers your monthly fee to us. Most clients choose Managed.

Can it respond on Instagram and WhatsApp, not just my website?

Yes. The AI Business Assistant plan connects to your website chat, WhatsApp, Instagram, and Facebook Messenger, so customer conversations are answered consistently no matter where they reach out.

Will it sound like my business, or like a robot?

It’s trained specifically on your business — your services, your tone, your FAQs. Most customers won’t realize they’re not talking to a team member.

What industries benefit most from an AI assistant?

Businesses with high inquiry volume and time-sensitive responses see the biggest impact — trades and contractors, healthcare and clinics, senior care and retirement communities, retail and e-commerce, hospitality and restaurants, and professional services like law, accounting, and consulting.

Is an AI assistant worth it for a small business?

For most businesses, yes. Prospects who don’t get an instant reply often message the next business on the list instead of waiting for a callback. An AI Assistant answers within a minute, day or night, so leads that would otherwise go cold get captured and, in many cases, booked automatically.

How fast can this be live?

Most businesses are live within 5-10 business days of kickoff.

Do I need to be tech-savvy to use this?

No. We handle the entire setup. You get a simple dashboard to check in on results whenever you want.

Do you require a long-term contract?

No. All AI Assistant plans are month-to-month, the same as our other digital marketing services.

Your AI Assistant is only as strong as the site behind it

Pair it with a website built to convert, or let our SEO team make sure the right people find you first.